Refund & Returns Policy

At Wedosell, customer satisfaction is our highest priority. If you are not fully satisfied with your purchase, please review our refund and return policy outlined below.

Eligibility for Returns

  • Return requests must be submitted within 14 days of receiving the product
  • The product must be unused and in its original condition
  • Original packaging and proof of purchase are required
  • Customized or digital products are not eligible for return

Non-Returnable Items

  • Digital or downloadable products
  • Gift cards or vouchers
  • Sale or discounted items
  • Personal care or hygiene products (if applicable)

Refund Process

  • Once your return is received, the product will be inspected
  • Approved refunds are processed within 5–10 business days
  • Refunds are issued to the original payment method only
  • Shipping charges are non-refundable

Exchange Policy

  • Exchanges are allowed only for damaged or incorrect items
  • Exchange requests must be submitted within the return period

Damaged or Incorrect Items

  • Please contact us within 48 hours of delivery
  • Provide your order number and clear images of the product

How to Request a Return

1

Contact our support team via email or contact form

2

Share your order number and reason for return

3

Return the product after approval

4

Your refund or exchange will be processed

Contact Us

Email: support@wedosell.com

Last updated: November 2025

At WE DO SELL, customer satisfaction is our top priority. If you’re not happy with your purchase, we’re here to help.

1. Eligibility for Returns

  • Returns are accepted within 30 days from the delivery date unless specified otherwise on the product page.

  • The product must be unused, in its original packaging, and in resalable condition.

  • Certain items (e.g., personal care products, software, digital goods, or perishables) are non-returnable.

2. How to Request a Return

  • Email contact@wedosell.com with your order ID, reason for return, and photos (if applicable).

  • Our support team will guide you through the return process and provide a return address (usually the vendor’s warehouse).

3. Refund Process

  • Once the returned item is received and inspected, a refund will be issued to your original payment method within 5–10 business days.

  • Refunds may take longer depending on your bank or payment provider.

4. Return Shipping Costs

  • If the return is due to a defective, damaged, or incorrect item, the seller will bear the return shipping cost.

  • For “change of mind” or buyer-initiated returns, the buyer may be responsible for return shipping.

5. Exchanges

  • Some vendors may offer exchanges for defective or wrong items; please check the product page or contact support for details.