Shipping Policy

Shipping Policies

This Shipping Policy explains how orders are processed, shipped, delivered, and managed at Wedosell. By placing an order, you agree to the terms outlined below.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Processing times may vary depending on the seller, product availability, and order volume.
  • Orders placed on weekends or public holidays are processed on the next business day.
  • Custom, bulk, or made-to-order items may require additional processing time.

2. Shipping Rates & Charges

  • Shipping fees are calculated at checkout based on the delivery location, package weight, and selected shipping method.
  • Any applicable shipping charges are clearly displayed before you complete your purchase.
  • Promotional or free shipping offers may apply to eligible products or order values.
  • Shipping charges are non-refundable once an order has been dispatched.

3. Estimated Delivery Time

  • Local deliveries: 2–5 business days
  • Regional deliveries: 4–8 business days
  • International deliveries: 7–15 business days
  • Delivery times may be affected by courier delays, weather, or customs.

4. Shipping Locations

  • We ship to selected domestic and international destinations.
  • Shipping availability depends on courier coverage and local regulations.
  • Certain products may be restricted from shipping to specific regions due to legal or logistical limitations.

5. International Shipping

  • International shipments may be subject to customs inspections and clearance procedures.
  • Delivery timelines for international orders may vary based on the destination country.
  • Customers are responsible for ensuring that ordered items comply with local import laws and regulations.

6. Customs, Duties & Taxes

  • Customs duties, import taxes, and other related fees are the responsibility of the customer.
  • WeDoSell does not control or collect customs charges imposed by destination countries.
  • Failure to pay required duties or taxes may result in delayed delivery or returned shipments.
Customs Illustration

7. Shipping Delays & Exceptions

  • Severe weather conditions or natural disasters
  • Courier service disruptions or operational issues
  • Incorrect or incomplete shipping information provided by the customer
  • Customs clearance delays for international shipments

8. Lost, Missing, or Damaged Packages

  • Any issues with lost, missing, or damaged packages must be reported within 48 hours of delivery.
  • Customers may be required to provide photos, order details, and supporting information.
  • Resolution depends on courier investigation outcomes and seller policies.
  • WeDoSell will assist in coordinating communication between the customer, seller, and courier.

9. Customer Responsibilities

  • Providing accurate and complete shipping information at checkout
  • Ensuring availability to receive deliveries
  • Inspecting packages immediately upon receipt

10. Address Changes & Order Modifications

  • Address changes are not guaranteed once an order has been processed or shipped.
  • Incorrect shipping details may result in delivery failure or additional charges.
  • Reshipping fees may apply if an order is returned due to incorrect address information.

11. Policy Updates

WeDoSell reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon posting on this page.

FAQ's

1. How long does it take to process my order?

Orders are usually processed within 1–3 business days after payment confirmation. Processing times may vary depending on the seller, product availability, or order volume.

Shipping costs are automatically calculated at checkout based on your delivery location, product weight, and selected shipping method. The final cost is shown before you place your order.

Free shipping may be available on selected products or during promotional campaigns. Eligibility details will be displayed on the product page or at checkout.

Estimated delivery times depend on your location:

  • Local deliveries: 2–5 business days

  • Regional deliveries: 4–8 business days

  • International deliveries: 7–15 business days

Please note these are estimates and delays may occur due to courier or customs processing.

Yes, WeDoSell ships to selected international locations. International availability depends on courier coverage, local regulations, and product restrictions.

Yes. For international orders, customs duties, import taxes, or other fees may apply and are the responsibility of the customer. These charges are determined by the destination country.

If your order is delayed beyond the estimated delivery time, please contact our support team. We will assist by checking with the seller and courier partner.

If your package arrives damaged or goes missing, report the issue within 48 hours of delivery. Please provide photos and your order details to help us investigate and resolve the issue quickly.

Address changes are not guaranteed once an order has been processed or shipped. If you need to request a change, contact support as soon as possible.

Incorrect or incomplete addresses may cause delivery failure or return of the package. Additional reshipping charges may apply.

Categories
0 Cart
Search