Last updated: November 2025

1. Registration

Vendors must provide:

• Legal business name and registration number.

• Contact details and payment settlement account.

• Proof of product authenticity and ownership rights.

2. Listing Requirements

• Use accurate product titles, images, and descriptions.

• Avoid false claims, counterfeit items, or prohibited goods.

• Maintain transparent pricing and inventory accuracy.

3. Shipping Standards

• Process orders within 2 business days unless otherwise specified.

• Provide valid tracking information and deliver orders promptly.

• Sellers are responsible for ensuring safe and secure packaging.

4. Returns & Customer Service

• Vendors must follow WE DO SELL’s return and refund policy.

• Respond to customer messages within 24–48 hours.

• Maintain a minimum performance rating to stay active on the platform.

5. Fees & Payouts

• Platform service fees, commissions, or payment charges (if any) will be shared transparently.

• Payouts are issued automatically to the vendor’s registered account after order completion.

6. Violations

Failure to comply with policies may result in:

• Account suspension

• Listing removal

• Withheld payouts or permanent termination