Last updated: November 2025

At WE DO SELL, customer satisfaction is our top priority. If you’re not happy with your purchase, we’re here to help.

1. Eligibility for Returns

• Returns are accepted within 30 days from the delivery date unless specified otherwise on the product page.

• The product must be unused, in its original packaging, and in resalable condition.

• Certain items (e.g., personal care products, software, digital goods, or perishables) are non-returnable.

2. How to Request a Return

• Email contact@wedosell.com with your order ID, reason for return, and photos (if applicable).

• Our support team will guide you through the return process and provide a return address (usually the vendor’s warehouse).

3. Refund Process

• Once the returned item is received and inspected, a refund will be issued to your original payment method within 5–10 business days.

• Refunds may take longer depending on your bank or payment provider.

4. Return Shipping Costs

• If the return is due to a defective, damaged, or incorrect item, the seller will bear the return shipping cost.

• For “change of mind” or buyer-initiated returns, the buyer may be responsible for return shipping.

5. Exchanges

• Some vendors may offer exchanges for defective or wrong items; please check the product page or contact support for details.